To help you get to know the team a little better, we’re back with our third instalment of “time to talk”. Here we introduce our Director of Business Development, Louise Byrne.

To get Louise in the zone, we started with some quick-fire questions:

• Cats or dogs: Dogs
• Tea or coffee: Coffee
• Coast or city: Coast
• Summer or winter: Summer
• Morning or afternoon person: Morning
• Spicy food – yes or no: No
• Video or board games: Board games (I love scrabble)

Now, let’s ask Louise some of the more hard-hitting questions…

How did you get into Credit Insurance?

By accident! My role at the Halifax bank was being made redundant. My brother was a Recruitment Consultant and he got me an interview at a global broking house. I knew nothing about insurance (my Dad sorted all that out for me) but I thought I’d take the job until I could find something more “interesting” but 19 years later, the rest as they say, is history.

If not Credit Insurance, what would be your dream job?

In my dream life I’d own a farm with at least 10 Rottweilers to play with and also rescue kennels to take in the waifs and strays.

If you won the lottery, what would you do?

Buy a farm and live the dream.

Tell us something about yourself that people wouldn’t already know?

I couldn’t do all my times tables (1-12) until I was 10 years old. I really couldn’t grasp 7x or 8x – thank God for calculators.

What’s your favourite food?

I really like food – I’m more savoury than sweet and would probably have to say cheese. Meal wise, I love a Sunday Roast with all the trimmings… roast veg, Yorkshire puds and don’t forget pigs in blankets!

What’s your favourite TV show?

Gosh that’s tricky… I don’t watch a huge amount of TV. I’m a bit of rainy Sunday Netflix binger but I’ll happily watch Lucifer, The Witcher or The Boys.

What was the last film you saw at the cinema?

Errrr… Dr Strange in the Multiverse of Madness.

What scares you?

Wasps and most flying insects!

What advice would you give to younger you?

I’d tell 22-year-old me not to drink a full bottle of neat JD – it doesn’t end well.

Finally, what advice would you give to new starters to the industry?

I’d tell them that every day is a school day – never be afraid to ask questions (or the same question if it’s not sinking in). Surround yourself with good people, be honest, learn from your mistakes and above all, be kind.

Should you wish to speak to a member of our team, please don’t hesitate to get in touch – we’re just a call away.